Privacy Policy

CeylonMuse Privacy Policy

Effective Date: 21/07/2025

At CeylonMuse, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or interact with us on social media and WhatsApp.

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1. Information We Collect

We may collect the following information:

• Name, email, phone number
• Shipping address and payment details (for orders)
• WhatsApp contact messages
• Website usage data (cookies, IP address)

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2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Provide customer service via WhatsApp or email
• Send updates about your order status, new products, or offers
• Improve our website and user experience

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3. Payment Security

We never store your full payment details. Payments via bank transfer or cash on delivery are handled securely, and we will never ask for sensitive financial details over WhatsApp or email.

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4. Sharing of Information

We do not sell or rent your personal data. We may share necessary information with trusted third parties such as:

• Delivery partners (for shipping your order)
• Marketing tools (to improve ads and offers)

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5. Your Rights

You can:

• Request to view, update, or delete your data
• Opt-out of marketing messages at any time

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6. Cookies

Our website may use cookies to personalize content and analyze traffic. You can disable cookies in your browser settings.

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7. Contact Us

For any questions or concerns about your privacy, contact us at:
📧 Email: contact@ceylonmuse.com
📱 WhatsApp: 0759907147

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We reserve the right to update this policy at any time. Please check this page periodically for changes.